Frequently Asked Questions



Who should use OOKISA?
Designed to promote hair strength, brilliance and volume, OOKISA is the perfect system to cleanse, condition, protect and revive any hair type, regardless of age or ethnicity. OOKISA is especially beneficial to those with dry or damaged hair that is prone to split ends and breakage, hair that is subjected to heat styling tools, coloring and chemical processes and those with thin, fine or flat hair.

How long does it take to see results?
OOKISA will provide visible changes to your hair's shine and volume - changes you can both see and feel. Long-term benefits will be realized from treatment. More dramatic improvements can be seen once hair begins to grow out, which depends on each individual's unique hair-growth cycle.

Should OOKISA be used in conjunction with other hair-care products?
The OOKISA product line has been designed to work as a system that provides maximum hair-thickening benefits. However, it is absolutely safe to combine OOKISA with other hair products. For the most dramatic results, we suggest using the complete OOKISA Hair Thickening System, including Instant Volumizing Soufflé.

Is OOKISA safe for use on all hair types?
With its paraben-free, sulfate-free and alcohol-free formulas, OOKISA has been designed to be both effective and safe for all hair types.

Can OOKISA products be used by both men and women?
Yes, OOKISA iss designed to boost hair volume and improve hair health for both men and women.

Is OOKISA safe to use while pregnant?
It is always best to ask your physician if you have any concerns about products that can be used while pregnant.

If OOKISA is not right for me, is it easy to return?
At OOKISA, we never want you to keep any product you don't absolutely love, and that's why we back our products with a 100% money-back guarantee. If you are dissatisfied with OOKISA for any reason, simply contact Customer Care or go to your my.OOKISA.com account and we will assist you in returning your products for a full refund.

If I order online, is my information secure?
OOKISA is committed to protecting your security and privacy. Each online OOKISA order is processed though a secure server that protects your credit card and personal information. This server encrypts your information so it cannot be read by any unauthorized third party.

Are your products tested on animals?
No, OOKISA's products are NEVER tested on animals.